Thursday, August 28, 2008

ADA Compliance is the LAW

The exterior of a typical Target Store.Image via Wikipedia Well, I just got this from our legal department. Accessibility isn't just nice, it is the law.

Settlement Over Target's Web Site Marks a Win for ADA Plaintiffs

Resolving a lawsuit that caught the attention of online retailers across the United States, Target Corp. will pay out $6 million in damages and make its Web site fully accessible to blind customers as part of a class action settlement filed on Wednesday.

The National Federation of the Blind, which sued the Minneapolis-based corporation in 2006 in San Francisco federal court for maintaining a site that blind people said they couldn't use, will also be paid to oversee the changes and train the coders responsible for reprogramming the site.

Get the whole article here...
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Wednesday, August 27, 2008

U.S. Mobile Usage Surges

Looks like we're finally catching up to those Euros!

http://www.brandweek.com/bw/content_display/news-and-features/digital/e3i98d12e6c6469f5821704010b742757ab

Studies show that, by the end of this month, the U.S. is poised to take the top spot for mobile Web usage.

Reasons for the change include better networks, cheaper plans, and better video and music reception.

Highest trafficked sites? News, sports and weather, with spikes seen during lunch breaks and rush hour.

So, now...how does this translate to US?


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Tuesday, August 26, 2008

Blog Action Day 08

http://ping.fm/ntG1Z
Blog Action Day is an annual nonprofit event that aims to unite the world’s bloggers, podcasters and videocasters, to post about the same issue on the same day. Our aim is to raise awareness and trigger a global discussion.


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Monday, August 25, 2008

Doctors Embracing Web 2.0?

 

This is very interesting…a potential trend? How will medical community embrace (or ignore) web 2.0 and new technologies to better serve their patients?  

https://www.hellohealth.com/main/

Doctor probably isn't the first profession that comes to mind when one thinks of hipsters, but both media and fans have bestowed upon Williamsburg's Dr. Jay Parkinson the title of "hipster doctor". Dr. Parkinson first started making headlines earlier this year among the young and uninsured for not only making affordable housecalls, but also for providing follow up via text message, IM, email or video conference. His practice became so successful that he recognized a greater need for the type of plugged-in services he was offering and recently launched a franchise of his mobile medicine, called Hello Health. Perfect for the perennially uninsured perma-lance set, patients "become members for a Netflix-priced monthly fee and then pay a fee for service"; follow-up is available via a variety of digital communication means, and patients are encouraged to ask questions whenever they should arise. Two other doctors have joined Dr. Parkinson at Hello Health's first office (also in Williamsburg), and we expect other locations to open soon. (However, house calls are also still available.)

While much of the focus on emerging mobile technologies lies in the entertainment category, the practical functionalities of mobile tech should not be ignored, particularly in the healthcare area. With insurance coverage becoming elusive for many Americans, particularly among young people opting for the perma-lance lifestyle, we expect to see preventative healthcare and the technological tools that support it become a more mass behavioral trend


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Sunday, August 24, 2008

National Conf on Health Communication, Marketing and Media

Great notes from the CDC National Conference on Health Communication Marketing and Media by Nedra Weinreich at Spare Change

Thanks Kristi for the link. There are some great concepts here to chase down:

Michael Rovito, Temple University - For the issue of testicular cancer, he used perceptual mapping to identify four different types of "control identities" related to locus of control (whether people believed control was external or internal) and constructs of whether control is realistic or unrealistic. The four types were: 1) The Fates - unrealistic external; 2) The Herd - realistic external; 3) The Optimals - realistic internal; and 4) The Manipulators - unrealistic internal. Clearly, different types of people need different kinds of messages tailored to their beliefs.

Sergey Sotnikov, CDC - By mapping out the relationships between either organizations or people within an organization, you can use network analysis to visualize the key points within the network. You can look at who is most connected overall, who are the go-betweens on specific topics, and who is more isolated. This can help you figure out the best way to spread information within a network.
Tons of interesting stuff there. Just the thing for loosening up a blocked mind. But more than that, this is exactly the kind of thinking we need to be involved with. What is the barrier? Too much reactionary type work? No budget to attend these kinds of conferences and therefore not network or share these ideas?


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Obama's Power Of Mobile

From Kristi Miller,

http://www.sfgate.com/cgi-bin/article.cgi?file=/c/a/2008/08/23/MN2812GSC3.DTL

 ---------------------------------------------------------------------

Saturday, August 23, 2008 (SF Chronicle)

Obama's smart call: seeking cell phone numbers

Matthew B. Stannard, Chronicle Staff Writer

 

 

   Obamamaniacs breathlessly awaiting a text message with their candidate's

vice presidential choice might not realize it, but the shiny bait of being

among the first to know lured them into handing over something of real

value: their cell phone numbers.

   Obama's use of text messages could be a political benchmark like Howard

Dean's use of the Internet as an organizing tool.

   Obama's campaign has long collected cell phone numbers, said Mark

Blumenthal, editor and publisher of Pollster.com. The announcement Aug. 11

that Obama's choice would be released by text message to anyone who signed

up for it expanded that effort.

   The immediate effect is to make people feel they are personally involved

in the vice presidential choice, said James Katz, director of the Center

for Mobile Communication Studies at Rutgers University.

   "This notion that there is sort of a mystery and the mystery is going to

be revealed ... is capturing some of that magic to get people involved in

a very personal way," Katz said.

   That's powerful, said David All, a Republican consultant who blogs at

www.techrepublican.com. During a meeting with field representatives of one

of his clients, the College Republican National Committee, All said that

he asked how many had signed up to be notified of Obama's pick. About

one-fourth of those present raised a hand.

   "These are die-hard Republicans, so you can imagine how many independents

and fence sitters are now signed up and waiting for Barack Obama," All

said.

   And that, All said, leads to the larger point: Whatever buzz Obama is

creating now will fade once he reveals his choice for running mate, but

the collection of mobile phone numbers will be there for the campaign to

use.

   "His opt-in e-mail list is 10 million large, which is tremendous," All

said. "And now he's probably got a million cell phones, which is

incredible."

   An Obama spokeswoman declined to say how large the list of cell phone

numbers actually is, but outside experts said the database collected by

the campaign will be critical in a close race.

   "People have given him a relatively personal and very direct means of

getting in touch with them. It's not a piece of information that exists in

other databases," said Michael Dimock, associate director at the Pew

Research Center.

   Mobile phone messages can be effective, said Aaron Strauss, a doctoral

candidate at Princeton University whose research showed that

text-messaging an individual could increase that person's likelihood of

voting by four percentage points. And the cost is cheap - about $1.56 per

vote, versus about $67 per vote by direct mail. Text message fees are

partially paid by the recipients.

   "You have to keep in mind that the most powerful social network people

hold is that 20 or 30 people in our phone we call the most often. Tapping

into that social network ... would be an incredible accomplishment, even

if it was just a half a million or a million people," Rosenberg said. "A

million people can then go out and reach another 20 or 30 million people."

GOP lags in online outreach

 

 


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so blocked, I can't even find 140 characters worth of meaning. Think I'll rearrange my bookshelves. maybe that will open things up.


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Thursday, August 21, 2008

o hai! now I can has ping.fm beta account. http://ping.fm. I am in your social grocking all yer networkz.


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Monday, August 18, 2008

Social Media Marketing White Paper

http://www.bulldogsolutions.net/Hoovers/knowledgebase/whitepaper_A%20Guide%20to%20Marketing%20in%20the%20Age%20of%20Social%20Media.pdf

“Brands don’t have to spend money to attract people; they just have to figure out how they

can add value to the existing conversations that are taking place online,” says Kim Gregson,

an assistant professor in communications at Ithaca College in New York.

…promoting your brand through social media requires

chucking out old marketing rules of thumb and adopting

new rules of engagement. Adages like “never let them see you

sweat” are mantras of yesterday.

“Marketers of old generations were taught to try to displease

as few people as possible

companies that aren’t willing

to put the personnel and time behind the effort should also

refrain from leveraging social media.

Allison Harvey

Director, Donor Marketing & Development Initiatives

American Heart Association

National Center

214.706.1841 phone

214.706.5251 fax


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Friday, August 15, 2008

Great Article on Resources

The most important part of a social-media strategy
Michael J. Puican August 11, 2008
Michael J. Puican

This is an exciting time for mission-based, nonprofit organizations thanks to the explosion in social media. Unlike e-commerce, which has been the huge Internet focus over the past 10 years, social networking is about connecting and getting involved, and not about buying and selling. Thanks to social media this is the perfect time for nonprofits to step up and ensure their mission is one that people are talking about.

So what is the best way to do this?

There is so much discussion about the mechanics of social networking: to blog or not to blog, MySpace vs. Facebook, creating videos for YouTube, etc. I want to focus on a crucial aspect that doesn't have anything to do with the technology. It is the human factor. Very practically, who will do this and how much time will it take?

The first thought is often to look for a young, energetic college intern since all young people are into social networking, right? But even if you find the perfect intern who is a Facebook/MySpace/Twitter wiz, you need to ask how well they will represent your organization.

Social networking requires interaction with other individuals, bloggers and organizations. It requires someone who knows your organization thoroughly and can represent it well.
The best candidate has a combination of these traits:
Knows and enjoys social media
Is tech savvy (but doesn't have to be a geek)
Knows your organization and is committed to its mission
Has a personable, outgoing writing style
That person may be a staff member or an involved volunteer, but it should be someone who is already involved in your organization.

The next question is how much time to allocate to the enterprise. Unlike working with your website, which may only involve responding to inquiries and thanking those who donate online, social networking is much more active. It requires getting involved and participating in the various discussions about the issues most important to your organization. As a result, it requires much more time.

Here are rough guidelines to begin your planning:
Two hours a day (10 hours a week): Post bulletins on your organization's sites, visit other sites and respond to postings on other sites.
Four hours a day (a half-time staff person): Establish a regular blog, become an active voice on the internet about the key issues involving your mission.
Eight hours a day (a full-time staff person): Now you are social networking. Create thoughtful dialogues about key issues, develop opportunities for volunteers to interact and become involved, lead e-advocacy campaigns, regularly interact with bloggers, thought leaders, media and key organizations.

Social networking can become a major new resource for your nonprofit. However, it requires a strategic commitment of resources to tap into it. If you can make that commitment, you will find an exciting, new opportunity to build awareness and significantly improve your base of volunteers and donors.


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Wednesday, August 13, 2008

Cool Texting Campaign

Sharing some links to some great studies as well as the recent NY Time article about the new plan by the Obama campaign. If you haven't heard he will be announcing his choice for VP via text message to supporters. This enables the campaign to garner mobile numbers and mount a massive GOTV campaign as well as fundraising efforts.

http://www.nytimes.com/2008/08/13/opinion/13graff.html?ref=opinion

Studies on text messaging and the youth vote
http://www.newvotersproject.org/research/text-messaging
http://www.rockthevote.com/assets/publications/research/rtv_new_media_tactics-june-2008.pdf


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Friday, August 8, 2008

Nokia - marketing campaign

Nokia - marketing campaign to promote a full-length movie created from clips that consumers shot with cell phones and submitted online to director Spike Lee…

Consumers were asked to shoot digital footage with a cell phone and submit the content with any combination of text, music, video or images to www.nokiaproductions.com. The completed movie will have four acts. Nokia chooses the top 25 submissions from each act, visitors vote for their favorite top 10, and Lee picks the winners from each to integrate into the final movie. Lee has been directing the collaboration digitally, guiding creative submissions throughout the production. Full Article

Most films are made for the masses. This one is made by them. Join a production crew of thousands and play a part in creating Spike Lee and Nokia Productions’ latest film collaboration. http://www.nokiaproductions.com/film.php

Allison Harvey

Director, Donor Marketing & Development Initiatives


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FW: Very Cool Nokia Mobile Promotion

Nokia - marketing campaign to promote a full-length movie created from clips that consumers shot with cell phones and submitted online to director Spike Lee…

Consumers were asked to shoot digital footage with a cell phone and submit the content with any combination of text, music, video or images to www.nokiaproductions.com. The completed movie will have four acts. Nokia chooses the top 25 submissions from each act, visitors vote for their favorite top 10, and Lee picks the winners from each to integrate into the final movie. Lee has been directing the collaboration digitally, guiding creative submissions throughout the production.

Full Article:  http://www.mediapost.com/publications/?fa=Articles.san&s=88156&Nid=45894&p=921011

Most films are made for the masses. This one is made by them. Join a production crew of thousands and play a part in creating Spike Lee and Nokia Productions’ latest film collaboration.

http://www.nokiaproductions.com/film.php


Allison Harvey

Director, Donor Marketing & Development Initiatives

American Heart Association

National Center

214.706.1841 phone

214.706.5251 fax


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Thursday, August 7, 2008

Web 2.0 for Enterprise

McKinsey released a report on web 2.0, and one of my favorite bloggers at Forrester summarized it pretty well. I have the survey if anyone wants it. Here are Peter Kim’s thoughts. There is more on his site. 

1) Social technologies are bigger than just marketing and PR campaigns.  They're helping to reinvent the organization.  Companies satisfied with their experience with Web 2.0 technologies are applying them within change management practices and organizational structures.  Companies are using new tools to reconnect with customers for co-creation and collaboration.  "Reconnecting," you ask?  Yes, the way businesses started and survived long before advertising as we hate it existed.

2) It's what's on the inside that counts.  94% of respondents report internal use of web 2.0 technologies vs. 87% for customer interfaces and 75% for channel relationships.  In fact, internal use increased from 2007 while customer and channel uses declined.  Using web 2.0 applications internally are like picking low-hanging fruit.  Technology operates on standards, communities are pre-formed, and processes have low variation.

3) Success starts at the top.  Web 2.0 may be all about power to the people, but in an enterprise setting it needs a senior stamp of approval.  On average, only 1 in 4 employees use web 2.0 tools; in companies with higher usage, one key is "getting senior managers to act as role models for adoption." Conversely, among companies with low levels of satisfaction with web 2.0, a major barrier to success is seen as "my company's leadership team doesn't encourage the use of web 2.0 technologies."

4) IT needs to get aligned with the business.  How do businesses dissatisfied with web 2.0 experiences start using these things in the first place?  Most often, IT selects the technology and brings it to the business.  That's like having a builder decide how big your house is going to be, what appliances and fixtures you'll get, while you can decide what color to paint the walls.  Businesses that are satisfied with web 2.0 determine a business need, then find a solution to help.

Anu Gandhi

Follow me: Twitter/My Blog/Linked In


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Ben and Jerry's Imagine Site

From Allison H. - Interesting campaign blending offline (“traditional” launch event in NYC), celebrity and several online promotions (enewsletter, Google, web site, Facebook) and targeting securing a younger audience than their existing older customer demographic.  Also if you visit their web site you’ll see they hold video contests for customers (check out the Vanilla Peep video – funny!)

Also a vendor lead if we decide we’d like to do an interactive memorial/tribute/message wall like B&J’s, StandUp2Cancer and others.

http://www.mediapost.com/publications/?fa=Articles.san&s=87944&Nid=45759&p=921011

http://www.benjerry.com/imagine/


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Wednesday, August 6, 2008

Mobile Apps Stats

The numbers are compelling. There are 255 million mobile phones in the United States. About 58 million people recall a mobile advertisement. Half of mobile data subscribers who saw an ad responded to it by sending a text message, clicking on it or calling a specific number. Half of SMS users are in the coveted 15- to 35-year-old demographic, where trends can spread quickly.

Allison Harvey

Director, Donor Marketing & Development Initiatives

American Heart Association

National Center

214.706.1841 phone

214.706.5251 fax


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Ben & Jerry's and Social Media

Team - Interesting campaign blending offline (traditional launch event in NYC), celebrity and several online promotions (enewsletter, Google, web site, Facebook) and targeting securing a younger audience than their existing older customer demographic.  Also if you visit their web site youll see they hold video contests for customers (check out the Vanilla Peep video funny!)

Also a vendor lead if we decide wed like to do an interactive memorial/tribute/message wall like B&Js, StandUp2Cancer and others.

http://www.mediapost.com/publications/?fa=Articles.san&s=87944&Nid=45759&p=921011

Allison Harvey

Director, Donor Marketing & Development Initiatives

American Heart Association

National Center

214.706.1841 phone

214.706.5251 fax


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Tuesday, August 5, 2008

Web 2.0 Survey Results from McKinsey

Interesting statistics on web 2.0 use. These results are consistent with the about to be released Forester report that when enterprises use tools together (3 to 4 tools vs. 1) their satisfaction is higher. It also interesting that those who see value are pushing the edges and those who are dropping out are pursuing more traditional business models.


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interactive web site for product purchase cause promo


Three months rent. A Cartier Tank watch. Head-to-toe laser hair removal. All things that cost the same as the designer jean collection lining your closet.
Finally, there is a luxe denim line that won’t put you at risk for eviction.
New L.A. line City of Others makes premium denim at discount-style prices (all pairs are $99 a pop). Also ahead of the curve? The company’s charitable credo.
Every jean comes with a bar code that, once plugged into the brand’s interactive website, lets owners donate a portion of net profits to a good cause like Invisible Children, which works to improve the lives of children affected by war in Northern Uganda, or The Art of Elysium, which provides artistic workshops for seriously ill kids.
And that’s a cost-benefit ratio that should make sense to anybody.


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Social Networking, Texting, Cell Phones Impact Email Effectiveness

Social Networking, Texting, Cell Phones Impact Email Effectiveness
Karlene Lukovitz

[Research] A growing preference for social networking, texting and cell phone communication, combined with disenchantment with email proliferation and irrelevance, are starting to create a "glass ceiling" and impact the effectiveness of permission-based email marketing, new research from JupiterResearch confirms.
Lack of relevance continues to be the top reason for unsubscribing, with 50% of total email users reporting that they unsubscribe when the offers/types of content do not interest them. Of particular note to marketers, the percentage who unsubscribe to irrelevant messages is even higher among those who have made four or more online purchases during the past 12 months: 60%.
Read the whole story on the MediaPostPublications.com website.



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Perils of not securing territory on SocNet sites

Information here about securing your name and brand on social media sites.


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